Terms and Conditions

Last updated: 28 October 2026

These Terms and Conditions apply to your use of the Washcare Solutions website and service enquiries made through it. By using this website, you agree to these terms to the extent permitted by applicable law.

1. Website Information

This website provides information about appliance repair enquiries and related services. Information on the website is general in nature. A website visit or enquiry does not itself confirm a service booking or guarantee that a repair can be completed.

2. Services Offered

Service enquiries may relate to washing machines, refrigerators, and microwave ovens. The actual services available depend on the appliance, fault, location, technician availability, and other practical considerations. Please confirm that the required service is available before making arrangements.

3. Enquiries and Appointments

Submitting a contact form or calling us is a request for information or service. An appointment is confirmed only after the relevant details, availability, and arrangements have been discussed and agreed upon.

4. Inspection, Estimates, and Charges

Repair requirements and costs may depend on inspection, the nature of the fault, parts availability, and the work required. Please confirm applicable inspection fees, labour charges, spare-part costs, and any other charges before authorizing work. No price or repair outcome is guaranteed unless expressly agreed.

5. Customer Responsibilities

Please provide accurate contact details, explain the appliance issue as clearly as possible, and ensure that the service location can be accessed safely. Follow relevant safety instructions and do not attempt repairs involving electrical components or other hazards unless appropriately qualified.

6. Parts and Repair Outcomes

Repair outcomes depend on the appliance's condition, the underlying fault, and the availability and suitability of parts. A particular repair, part, completion time, or long-term performance cannot be promised before the issue has been assessed. Any warranty or service guarantee applies only if its specific terms are provided and agreed upon.

7. Cancellations and Delays

Please contact us as early as possible if you need to change or cancel an appointment. Scheduling may be affected by technician availability, travel, parts supply, or circumstances beyond reasonable control. Any applicable cancellation or visit charges should be discussed before the appointment is confirmed.

8. Independent Service Disclaimer

Washcare Solutions is an independent appliance repair service business and is not affiliated with, endorsed by, or an authorized representative of any appliance manufacturer unless explicitly stated. Brand names, where mentioned, are used only to identify the relevant appliance or service requirement. All trademarks belong to their respective owners.

9. Website Use

You agree not to misuse this website, attempt unauthorized access, introduce malicious code, submit false enquiries, or interfere with website operation. Website content may be updated or corrected when necessary.

10. External Links

This website may link to third-party services such as mapping providers. We do not control those websites and are not responsible for their content, availability, or privacy practices. Your use of those services is subject to their own terms.

11. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for losses arising solely from reliance on general website information, temporary website unavailability, or events outside our reasonable control. Nothing in these terms excludes or limits any liability or consumer right that cannot lawfully be excluded or limited.

12. Privacy

Information submitted through this website is handled as described in our Privacy Policy. Please review that policy before submitting personal information.

13. Changes to These Terms

These terms may be revised when business practices or legal requirements change. The latest version and its updated date will be published on this page.

14. Applicable Law

These terms are subject to applicable laws of India. Any legal matter will be handled by the competent authorities or courts with jurisdiction, subject to applicable law and consumer protections.

15. Contact Us